Knowsley Lift Services Ltd

Company Information

Established in 1997, Knowsley Lift Services Ltd specialised in the installation of new lifts and the refurbishment of existing lift installations. A partnership was formed with the intention to expand to the public sector and create a company that employed and trained local people into the lift industry. In 2000, Joe Fitzgerald joined the company, which then became Limited, with each Director having an equal share in the company.

All Directors are fully qualified lift engineers, and worked for The Express Lift Company Ltd, prior to the Otis take-over. Three of the directors reached the level of regional technicians, and one became Liverpool Branch Manager, moving to Senior Regional Sales Manager prior to Knowsley Lifts Ltd.

With the need for qualified men now essential due to legislation, Knowsley Lifts Services Ltd, embarked on an extensive training programme for all its employees as they were recruited into the company. This ensured all our employees were able not only to maintain and service lifts, but were able to install new lifts, refurbish existing lifts and fault find to a high level of competence.

Due to the strict European Standards governing the lift industry it was also important to gain the proper accreditation for our industry which we successfully completed in 2003. This is a UKAS accreditation and is fully recognised within the industry, we also achieved Schedule 12 accreditation in construction and design. Knowsley Lift Services Ltd is also a full member of The Lift & Escalator Association.

Knowsley Lift Services has developed a policy of expansion within the North West area, with its operational base in Liverpool. We have secured many contracts with local authorities and organisations, creating partnering agreements with them to provide ‘best value’ with an open book policy on parts, labour and documentation.

We are constantly scrutinising our supply chains in order to provide the best quality equipment for our customers, which is always open protocol and therefore does not require any specialist manufacturer’s diagnostic test tool equipment or secured password systems which leave the end user/ customer tied in with the installing company for future service works.

We provide a full internet based customer portal system, where our clients can access and view all their sites, assets, documentation, Health and Safety, invoicing and scheduling.

All our engineers are trained to the highest standard and have all gained industry recognised qualifications within The Lift Industry Training Scheme (LITS). We have an active apprenticeship policy, with the aim of minimum HNC level achievement,  part of their training program.

Our service engineers have access to Health and Safety Policy Statements via their hand-held personal PDA systems. They also have access to the Extranet for on site risk assessment analysis.

They have been provided with training for risk assessment and method statement compilation.

Our engineers are provided with annual tool box talk sessions and are part of the Fusion 21 framework agreement for ongoing training in reference to all Health and Safety and Vocational Training.

We employ Peninsula Business Services to advise with Health and Safety and Employment Law. We also work alongside The Federation of Small Business for legal and contractual matters. We are full members of The Lift and Escalator Industry Association and we refer to them for regular lift regulation updates. We are also full members of CHAS, Constructionline and Safecontractor.

Our Quality Management is of the highest standard, and we take great pride in the relationships we have with our clients and customers. We are a rapidly expanding company, and our workforce is growing with this expansion.

 We at Knowsley Lift Services Ltd provide a quality service, offering reliability, honesty and industry knowledge which is of the highest order.   

Please feel free to browse the pages containing details of ourselves and the range of services offered. If you should have any further questions or any problems, please do not hesitate to contact us, we will be pleased to help.